What is the right size fleet for FuelBox?
FuelBox can work for fleets of any size, but works best with fleets of 2-25 trucks.
Do I have to sign a Long Term contract?
No. You will be charged for FuelBox month-to-month with no long-term contracts. You can cancel at anytime.
Do I need expensive, proprietary hardware to run FuelBox?
No. FuelBox can run from any modern web browser and drivers are dispatched orders to iOS and Android applications.
What Does a BOL scanned from the FuelBox mobile apps look like?
You can see an example of a real BOL with sensitive information removed here.
Does FuelBox work on my phone or tablet?
Yes. FuelBox uses responsive design to deliver a great experience regardless of whether you are on your computer, tablet or phone.
Is FuelBox secure?
Yes. FuelBox uses https authentication and your information is only available to you.
Is my FuelBox data backed up?
Yes. We make copies of FuelBox data every night and move it to redundant storage locations to help prevent data loss in the unlikely scenario of a database failure on the main server.
Do I need to install any software?
No. FuelBox runs remotely on a web server and you are able to login from any modern web browser, tablet or mobile phone.
Will I need to manage the FuelBox software?
No. FuelBox handles all server management and troubleshooting You can just login and run your business.
Will I be charged for updates in the future?
No. We are constantly and consistently improving FuelBox and you will continue to receive all updates for as long as you pay the monthly fee. When updates are pushed out, your application will automatically update and drivers will simply need to restart their phones.
Will any of my competitors have access to my data?
Will my jobber be able to see any stations notes I input into an order?
No. We are very careful about what data gets exposed to who. We know there are certain things you would like to keep between you and your drivers.
If I leave FuelBox, can I take my data with me?
Yes. We would hate to see you go, but we think making it easy for you to take all your data with you if you need to leave for any reason is the right thing to do and will be happy to provide it to you.
What browsers work with FuelBox?
We officially support the latest versions of Chrome, Safari, Firefox and Internet Explorer. Although not officially supported, most FuelBox features work in older browsers.
What mobile OSes do you support for the driver application?
iOS6 and Android 4.1 are the minimum, officially supported requirements to run the driver application.
Unlike your competitors, you guys seem to be super honest and up front about your product and the way you do things. Why?
We think it's ridiculous the way some other companies hide things from you and try to give you a hard sell on everything. We think we made something great and you will love it without us pressuring you into a sale. We try to be the kind of company we love to do business with.
Do you have an API where my business can integrate with FuelBox?
Yes. We open our API to select vendors that have the potential for a mutually beneficial relationship with FuelBox. If you would like API access, please write us at firstname.lastname@example.org
How do I pay for FuelBox?
We accept Visa, Mastercard, American Express, and Discover and bill your card monthly for the service.